Client service agreement & waiver
Ritual Hair Co. · Updated November 11, 2026 · Agreement version 2026-11-11-v1
1. Service consent
I request the salon service or services selected below. Before the service starts, I will discuss my goals, the proposed work, the price, reasonable alternatives, and questions with my stylist. My signature is not permission to perform an undisclosed or materially different service. The stylist may recommend postponing, changing, or declining a service when appropriate.
2. Information and consultation
I will tell my stylist privately about relevant prior chemical services, extension history, allergies or sensitivities, scalp irritation, unusual shedding, and other concerns that may affect the service. I will not withhold relevant information. The salon does not diagnose medical conditions; new or unexplained hair loss should be assessed by a qualified clinician. A patch or strand test may be recommended and does not eliminate every possible reaction.
3. Risks I understand
Depending on the service, foreseeable risks can include irritation or allergic reaction, dryness, breakage, color variation, staining, heat discomfort or burns, scalp tension, tangling, shedding, or hair loss. Extensions, mesh systems, and toppers can place stress on natural hair or the scalp and require a suitable fit and ongoing care. I will immediately tell my stylist about pain, burning, or discomfort so the service can be reassessed.
4. Results and aftercare
I understand that results and wear vary with my starting hair, previous work, chosen products, and care. A reference photo is inspiration rather than a guarantee. I agree to follow the personalized care and maintenance instructions provided, report concerns promptly, and arrange professional adjustment or removal of professionally attached extensions or systems. I will ask before changing products, chemically treating added hair, or attempting removal.
5. Limited acknowledgment and waiver of inherent risks
I voluntarily accept the disclosed inherent risks of the service after having an opportunity to ask questions. To the extent permitted by law, I release claims arising solely from an inherent risk that occurs despite reasonable care. THIS DOES NOT RELEASE NEGLIGENCE, GROSS NEGLIGENCE, RECKLESS CONDUCT, INTENTIONAL MISCONDUCT, OR ANY RIGHT THAT CANNOT LAWFULLY BE WAIVED. It does not excuse a failure to obtain consent or perform with reasonable care.
6. Pricing and salon policies
I will review the applicable Salon Policies and Extension Policies and confirm my price, deposit, cancellation terms, and maintenance plan before booking or service. This agreement does not create a new payment authorization or permit undisclosed charges. Questions about adjustments or a concern with my service should be directed to the studio promptly.
7. Photos and communications
This agreement does not grant permission to use my photo, likeness, or testimonial in marketing. Any photo permission must be obtained separately. Signing does not enroll me in promotional or appointment text messages; phone consent, if offered, is a separate choice.
8. Adult signer and scope
I am at least 18 and sign for myself or as the client’s parent or legal guardian. For a minor, I confirm my authority to consent to the selected service; nothing here attempts to waive a minor’s rights where prohibited. This agreement covers the selected service visit. A materially different service or later visit may require updated consent. I may ask to stop or change a service before or during the appointment.
9. Electronic records and signature
Electronic signing is optional. I may ask the studio for a paper agreement or paper copy at no charge and may withdraw electronic-record consent for future records by phone or email; withdrawal does not undo an agreement already signed. This consent applies only to this agreement. To use it, I need an internet-connected device, a current browser that can display this page, and a way to save or print it. I can print or save the agreement before and after signing. I can update my contact details through the studio. By checking the electronic-consent box and typing my full name, I intend to sign and confirm that I can access and retain this record.
Ritual Hair Co. · 3111 Canton St, Suite 120, Dallas, TX 75226
ritualdallas@gmail.com · 214.814.1938