THE DETAILS / PRIVACY
Privacy policy
How we handle your information and respect your choices.
Updated November 11, 2026
01 / Who we are
This notice describes information handled through the Ritual Hair Co. website and its contact and client-agreement forms. Contact us at ritualdallas@gmail.com, 214.814.1938, or 3111 Canton St, Suite 120, Dallas, TX 75226. Linked booking and payment services also have their own privacy notices.
02 / Information you provide
A contact inquiry includes your name, email, optional phone number, selected topic, message, and any optional service-message consent. A signed client agreement includes the client’s name, adult signer’s name and relationship, email, selected service categories, optional appointment date, typed signature, acknowledgments, agreement version, and submission time. Please discuss health concerns privately with your stylist; these website forms do not request a medical history, payment-card number, or identity document.
03 / Technical information and cookies
Our hosting, security, and website providers may process connection and device information, such as IP addresses, browser details, request times, and security logs, to deliver and protect the site. Cookies support essential functions, security, and preferences. Use the site’s cookie controls where available and your browser settings to manage cookies. Disabling necessary cookies may affect forms or other features.
04 / How we use information
We use inquiries to respond to you, discuss services, and administer appointments. We use signed agreements to document consent and maintain client-service records. We use technical information to operate, troubleshoot, and protect the site. We use contact preferences to respect your choices and meet legal obligations. Information is not used by these forms to enroll you in promotional texts.
05 / Appointment and service messages
If you separately opt in, Ritual Hair Co. may call or text the number you provide about your inquiry, appointments, reminders, scheduling changes, and service follow-up, including messages sent using automated technology. Frequency varies; message and data rates may apply. Reply STOP to a text, or contact the studio by phone or email, to withdraw consent. For help, reply HELP where supported or contact the studio. You can submit an inquiry and purchase services without opting in. Mobile opt-in information and consent are not sold or shared with third parties for their own marketing.
06 / When information is shared
Information may be available to authorized salon personnel and providers supporting website hosting, security, communications, booking, payments, and record storage, as needed for their work. A contact inquiry may be forwarded to the studio’s email account. Signed agreements are retained in restricted website records, not published on public pages. We may disclose information when required by law, to protect rights or safety, or in a business transfer subject to appropriate protections. Clicking an external service sends you to that provider; review its notice before submitting information there.
07 / Retention and protection
We retain information for as long as reasonably needed for the purposes described, client-service records, dispute resolution, and applicable legal obligations. Access to website submissions is restricted to authorized administrators. No transmission or storage system can be guaranteed completely secure. Avoid sending sensitive information through a general inquiry.
08 / Your choices and requests
You may ask to access, correct, or delete information, obtain a copy of a signed agreement, or change communication preferences by emailing or calling the studio. Applicable law may provide additional rights, including rights relating to targeted advertising, sale, or profiling. We may need to verify your identity and may retain records where law permits or requires. If we deny a request, you may ask us to review it by contacting us with “Privacy appeal.” You may also contact the Texas Attorney General about privacy concerns. We will respond within the periods required by applicable law.
09 / Children and updates
Online forms are intended for adults. A parent or legal guardian must handle a minor’s inquiry or agreement; we do not knowingly request online submissions directly from children under 13. Contact us if a child has submitted information. We may update this notice as practices or requirements change and will show the revised date here.