Extensions Policies

Extension

specifics.

Hair extensions are an investment — in time, in product, and in trust. These policies exist to protect that investment and to set you up for the best possible result.

All Ritual salon policies apply to extension services. In addition, the following extension-specific policies are in place. We walk through each of these in your consultation — but here they are in writing for your reference.

I

CONSULTATION

The consultation is required

Every new extension client begins with a complimentary consultation. We assess your hair, discuss your goals, recommend a method, and order custom-matched hair if needed. No installation will be scheduled without a prior consult.

II

DEPOSIT

A deposit secures your hair

Extension hair is custom-ordered for you. A non-refundable 50% deposit is required at the time of booking your installation to cover the cost of the hair.

If you need to reschedule your installation, your deposit transfers. If you cancel, the deposit is forfeited as it has already been used to purchase your hair.

Extension hair is custom-ordered. Deposits are non-refundable but always transferable to a rescheduled installation.

III

MAINTENANCE

Maintenance is required

Extensions require professional maintenance every 6 to 10 weeks depending on method. Skipping maintenance can result in matting, damage to your natural hair, and voids any warranty on the hair.

We will not reinstall hair that has been allowed to mat or grow out beyond a safe interval.

IV

AT-HOME CARE

Care at home

You'll leave your installation with a care kit and detailed instructions. Following them protects both your hair and your extensions.

Damage caused by improper at-home care (heavy oils, harsh shampoos, sleeping with wet hair, etc.) is not covered by warranty.

V

LONGEVITY

How long they last

With proper care and routine maintenance, hand-tied wefts last 6 – 12 months. Tape-ins last 4 – 6 weeks per installation. Keratin and i-tip bonds last 4 – 6 months.

These estimates assume regular maintenance, gentle care, and following the at-home routine we provide.

VI

REMOVAL

Removal services

When you're ready to remove your extensions, we offer professional removal services. Please do not attempt to remove extensions at home — improper removal is the #1 cause of damage we see. We'd much rather you book a removal than try to DIY it.

Ready for a

consultation?

Every extension journey begins with a free, no-pressure consult. Book yours and we'll walk through the options, methods, and what would work for your hair.